This workshop will explore how professionalism is cultivated and promoted within the organization's culture. Participants will explore and reflect on their own attitude and behaviors in the workplace. Using the five developmental skills of emotional intelligence which are self-awareness, self-regulation, motivation, empathy, and decision-making, participants will collaboratively brainstorm how to enhance professionalism in the work community. They will understand how a positive first impression and successful interpersonal relationships will leave a lasting reputation within the organization and industry.

Participants will receive CE/CEU credits upon completion. This training covers New York State Office of Children and Family Services (NYS OCFS) Topics 5 is Aspire Approved.