DIRECTOR'S LAB 2.0
Empowering Leaders: From Emotional Intelligence to Operational ExcellenceÂ
REGISTER NOWReduce turnover by developing the leaders who stabilize teams, culture, and program quality.
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Your organization’s impact depends on leaders who are being asked to do everything without the systems or preparation to sustain it.
When middle managers are stretched this thin, program quality doesn’t just suffer, it becomes unstable.
The real, day-to-day challenges supervisors face...
High staff turnover doesn’t start with frontline staff. It starts when middle managers are promoted without a framework to lead.
You may be seeing:
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Burnout among supervisors who care deeply but are overwhelmed
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Inconsistent program quality from site to site
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Escalating behavioral challenges from children who need regulation, not reaction
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Constant onboarding that disrupts continuity and culture
This isn’t a motivation issue. It’s not a commitment problem.
It’s a capacity problem.
And it’s exactly what Director’s Lab 2.0 is built to solve.
The Director’s Lab 2.0 Leadership Framework
MINDSET
Shift your leadership perspective to prioritize emotional safety and a purpose-driven culture.
FOUNDATION
Build solid systems and structures that support both staff and the children you serve
GROWTH
Develop practical strategies for continuous professional development and program improvement for sustainable change.
RESULTS
Implement data-driven decision-making that creates a measurable impact
"Sonia did an excellent job presenting, explaining, and engaging. From this program, I have learned the importance of getting to know myself and taking the time to really get to know the students. Sonia gave me the tools that I need to be a better teacher to the students in a better person for myself. This has been the best presentation that I have ever attended in my work career. It was well planned, engaging, subject matter was valuable and pertinent. Sonia, the presenter, presented the material in an efficient and enjoyable way. I cannot recommend enough this program and presentation to any group or business."
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– Margaret “Maggie” Paganelli, Director's Lab 2.0, August 2025
Director’s Lab 2.0 is a structured leadership development pathway designed specifically for:
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Middle managers
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Site supervisors
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Aspiring directors
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Program leaders in youth-serving organizations
This is not a one-off training. And it’s not leadership theory disconnected from real work.
It’s a practical, supported system that builds clarity, confidence, and a growth mindset.
Dr. Sonia Toledo with Director's Lab 2.0 participants at Mosholu Montefiore Community Center, New York
"Great resource for System Thinking of our organization, diagnosis and prognosis and all elements of the journey."
– Brandie Gilmore, Community Youth Care Services, Inc., Director's Lab 2.0, February 2026
"I enjoyed this presentation very much! Dr. Toledo has put a fire in my heart!"
– Aliya Emily Satar, Charleston County School District, Director's Lab 2.0, October 2025
"A lot of resources have been provided to help with self reflection and just understanding a different approach on supporting culture."
– Kimberly Wittaker, Directions For Our Youth, Director's Lab 2.0, January 2024
WHAT'S INCLUDED...
Learn to avoid critical leadership mistakes that undermine program effectiveness
Master practical strategies to establish accountability while maintaining emotional well-being
Explore management systems that integrate cultural transformation with operational excellence
Engage in reflective exercises and action planning for immediate implementation
A common language and mindset for shared learning across the organization for your leadership team.Â
"Sharing knowledge is not about giving people something, or getting something from them. That is only valid for information sharing. Sharing knowledge occurs when people are genuinely interested in helping one another develop new capacities for action; it is about creating learning processes."
Peter M Senge (2010). “The Fifth Discipline: The Art and Practice of the Learning Organization: First edition”, p.59, Random House
TOOLS & PRACTICES
FOR CONTINUOUS LEARNING
Lifetime access to professional learning platform
Perspectives from experts for deeper learningÂ
Connection and collaboration with fellow leaders for shared learningÂ
Extensive collection of templates and tools to support implementationÂ
Ready-to-use action plan templates for implementation and accountability
LEARN MORE
schedule a consultation with Dr. Sonia Toledo to discuss how training your leadership team can support your organizational growth.Â
SCHEDULE HERE
"I am very pleased with the training. It has taught me to think outside the box and always start with a mindset. You can achieve a positive outcome by starting slow and not working on multiple issues to achieve positive results."
– Camille Williams, Mosholu Montefiore Community Center, Director's Lab 2.0, March 2025
"The amazing thing about Sonia's training is that she translates the complex principles of social education into practical concepts that are easy to understand and apply."
– Participant, Bowen Afterschool Care Program, Director's Lab 2.0, August 2025
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